Mitel, VMware bring desktop virtualization to the contact centreFebruary 15, 2012
Mitel Corp. this week launched Contact Center Solution for VMware View, which the Ottawa firm says will enable contact centre managers to deploy and manage agents anywhere in the world, while empowering the centre to lower costs.
AQT survey reveals the Quebec ICT industry is a growing oneSeptember 21, 2011
The Quebec Technology Association (AQT) this week released results of a new survey in which data collected from 495 businesses with between four and 500 employees was analyzed.
Cisco to cut 6,500 employees from its payrollJuly 20, 2011
Cisco Systems Inc. yesterday announced additional details of what it described as an “action plan to simplify the organization, refine operations, and reduce annual operating expenses.”
Worldwide IT spending outperformed expectations in 2010: IDCFebruary 9, 2011
Global spending on information technology (IT) surged to its fastest rate of growth since 2007 last year, driven by pent-up demand for hardware upgrades and infrastructure investment after the financial crisis and global recession of 2009.
Hiring trends for IT professionals expected to grow in 2011 (January 01, 2011)January 1, 2011
Information Technology (IT) projects related to collaboration, security and cloud computing are driving job prospects for Canadian technology professionals, according to a recent survey of Canadian business decision makers commissioned by IT…
Virtualization and the cloud to play part in widening scope of Internet crime: Trend MicroDecember 16, 2009
According to the Trend Micro 2010 Future Threat Report, cloud computing and virtualization, while offering ben…